COVID-19: Government Advisories and Carrier Bans
Neo Release Notes
24.1
English Version - Click here
German Version - Click here
French Version - Click here
23.4
English Version - Click here
German Version - Click here
French Version - Click here
23.3
English Version - Click here
German Version - Click here
French Version - Click here
23.2
English Version - Click here
German Version - Click here
French Version - Click here
23.1
English Version - Click here
German Version - Click here
French Version - Click here
22.4
English Version - Click here
German Version - Click here
French Version - Click here
22.3
English Version - Click here
German Version - Click here
French Version - Click here
22.2
English Version - Click here
German Version - Click here
French Version - Click here
22.1
English Version - Click here
German Version - Click here
French Version - Click here
21.4
English Version - Click here
German Version - Click here
French Version - Click here
21.3
English Version - Click here
German Version - Click here
French Version - Click here
21.2
English Version - Click here
German Version - Click here
French Version - Click here
21.1
English Version - Click here
German Version - Click here
French Version - Click here
20.2
English Version - Click here
German Version - Click here
French Version - Click here
20.1
English Version - Click here
German Version - Click here
French Version - Click here
19.4
English Version - Click here
French Version - Click here
19.3
English Version - Click here
French Version - Click here
German Version - Click here
Select any topic from the drop-down menu for Neo information and support:
Neo Factsheet
Intro to Amex GBT Mobile app
Mobile Content
Quick Guide for Supervisors
Training Videos
Drop-in Training Sessions Schedule and Past Session Videos
HOW DO I MAKE A BOOKING?
I need to create a profile for myself and my traveler (s)
I need to ensure that I can add the following details within their/my profiles:
Contact details
Loyalty program details
Preferences
Assigning VIP status (if necessary)
Assign policy details
I need to know how to add a new traveler
I need to know how to delete an existing traveler
How can I edit an existing profile?
Where can I access my traveler’s INVOICES?
Where will I see my travelers ITIN’s?
WHAT IF I AM HAVING A TECHNICAL ISSUE WITH THE ONLINE BOOKING TOOL?
WHO CAN HELP ME WITH THIS?
HOW CAN I CONTACT A TRAVEL COUNSELOR?
WHERE CAN I FIND RELEVANT TRAVEL RELATED INFORMATION ABOUT OUR PROGRAM?
TRAVEL ARRANGERS TOOLKIT
TRAVELER SUPPORT
Phone:
0203 883 759
| 24/7
Email:
[email protected]
ACCOUNT AND TECHNICAL SUPPORT
Email:
[email protected]