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Travel Managers

Helpful resources to support your business travel program.

What's new

NEWS

Take your hotel program to the next level



Toolkit

Kickstart adoption and compliance



News

Frictionless travel experiences



News

Delivering best-in-class travel solutions



Your Amex GBT products & services

Amex GBT

Get to know our products and services

Get to know our products and services
    Download the Amex GBT mobile app

NEO

Neo booking tool users

Neo booking tool users
    Neo fact sheet
    Neo guides
    Product release notes
    FAQ

GBT ACCOUNT

Your travel program tools

Your travel program tools
    Log in to GBT Account
    Set up your GBT Account site
    Amex GBT client tools & services
    GBT Account support

Manage your travel program

Resources

For travel managers

For travel managers
    Launch Toolkit
    Traveler Profile Checklist
    Go with smarter business travel
    The benefits of booking with Amex GBT
    6 key steps of Travel Management
    Your 5-step guide to better business travel
    How to build a travel policy
    How to build a risk management plan
    How to build a sustainable policy
    Settlement Invoice Site - Navigational Guide
    Guide to Optimizing Your Hotel Program
    Guide to Preventing Program Leakage
    Guide to Relaunching Your Travel Program

Templates

For your travelers

For your travelers
    Welcome a new traveler to your program: Use this email template (Word)
    Welcome a new traveler to your program: Use this email template (PDF)
    Increase hotel attach: Remind travelers to book flight and hotel together using this email template
    Keep traveler profiles up-to-date: Remind travelers to update their profile with this email template
    Traveler profile: Remind travelers to update their profile with this visual
    Increase program adoption: Share the Amex GBT mobile app with your travelers with this email template
    Keep your travelers moving: Tell your travelers about Proactive Traveler Care with this email template
    Present the value of your travel management program: Customize and present this presentation to your leadership

NEWS

Amex GBT & industry news and updates

Amex GBT & industry news and updates
    News & Whitepapers
    2024 Product Highlights
    Meet Tomorrow’s Business Travelers

Events & training

TRAINING

Travel management training

Travel management training
    Webinar: Amplify your traveler engagement
    Travel Management Academy
    Insights Training

TRAINING

Traveler training

Traveler training
    Neo traveler training (live)
    Neo traveler training (on demand)
    Concur traveler training (live)

EVENTS

Upcoming events & webinars

Need assistance?

Business Travelers

Amex GBT travel counselors are available to provide personalized assistance 24/7. Get in touch via the
Amex GBT Mobile app.

Travel Managers

Dedicated client mangers can answer your account-specific queries. Not sure who to contact? Login to your booking portal for contact details.

Travel Management Academy is now live

Dynamic courses to sharpen your skills – for new and seasoned travel managers alike.

Start learning
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