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Welcome to your Neo Info Hub

Discover FAQs, tutorials, and other material to share
with your travellers and co-workers – all in one place.

Select the category that best describes your role and what you need to know.

Neo for travellers and travel arrangers
Discover how to search, book and manage your travel

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Learn more

Neo for travel managers and program administrators
Access information you need to manage your program

Overseeing a travel program is no easy task. Here are the resources you need to simplify it all.
Learn more

Set up your GBT Account site

  • Tech specs - share with your security team, if required.
  • SSO Setup guide
  • Fill out the SSO Questionnaire
  • Fill out the Digital Onboarding Form
  • Review the Communications guide for tips for setting up your site
Simplified bookings
Ability to book and modify
trips with the Amex GBT
Mobile app
Choose between
end-to-end bookings and
segment bookings

Profile overview

  • English Version
  • French Version
  • German Version

Hotel booking overview

  • English Version
  • French Version
  • German Version

Door-to-door overview

  • English Version
  • French Version
  • German Version

Rental car booking overview

  • English Version
  • French Version
  • German Version

Flight/train booking overview

  • English Version
  • French Version
  • German Version

Travel arranger overview

  • English Version
  • French Version
  • German Version
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GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group and Egencia) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.
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