• August 5-7, 2019
  • Chicago, Illinois
  • McCormick Place Convention Center

Find your way through the new hotel landscape

Organizations setting out to rebuild their accommodation programs are discovering that the hotel landscape is more complex, fragmented, and challenging than ever before.

As travel recovers, corporate travel buyers and managers could be confronted by a perfect storm of complexity. With hotels promoting multiple rate options, they will have to keep on top of more data. Rate forecasts could be less reliable than previously. Delivering a favorable traveler experience – and reassuring travelers about their safety – may be more challenging. Plus, many buyers will be getting to grips with new and emerging priorities for their travel program, including sustainability and diversity, equity, and inclusion.

To help travel buyers and managers find their way through a new and evolving hotel environment, we have developed Navigating the New Hotel Landscape. Featuring the combined expertise of Global Business Consulting and the Rest Assured Solutions hotel specialists, the whitepaper will help you:

  • Learn how the pandemic has reshaped global hospitality
  • Understand the obstacles facing travel buyers and managers today
  • Discover how travelers’ concerns and behaviors have shifted since the travel shutdown
  • Find out how you can adapt your sourcing strategy to achieve your goals
Navigating the New Hotel Landscape will help travel buyers and managers build an effective and resilient accommodations program that will support their travelers through the return to travel and position their organizations for a prosperous future.



Please complete the form below
to download the whitepaper.

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At American Express Global Business Travel (GBT), we believe in the strength of meaningful connections because when people are in front of people, anything can happen. We’re capturing these moments that matter at GBTA. Come join us and see how we’re propelling businesses forward with breakthrough technology, proven savings methods, best-in-class traveler care, and global consistency and security.

Don’t miss the opportunity to snap and share a selfie on your public Twitter or Instagram using #momentsthatmatter, for the chance to be part of our mosaic – a one-of-a-kind work of art. While you’re at the event, you’ll find out how the travel landscape is evolving, network with travel professionals, see live demos, and enjoy refreshments.

WE’RE AT BOOTH #2021

MONDAY, AUGUST 5

2:30PM TO 6:00PM

TUESDAY, AUGUST 6

2:30PM TO 6:00PM

WEDNESDAY, AUGUST 7

9:00AM TO 11:30AM

Click here to access the full convention schedule

Let’s meet one-on-one

Arrange a meeting with one of our consultants and enjoy a surprise gift.

Schedule now

JOIN US FOR THE AFTER-PARTY!

YOUR MOMENT

Monday

August 5, 2019

9:30 PM

1:30 AM

Field Museum

Chicago

Enjoy an unforgettable evening with
dancing, open bar, and live performances.

  • KEVIN GRIFFIN OF

    BETTER THAN EZRA

  • MARK McGRATH OF

    SUGAR RAY

  • EMERSON HART OF

    TONIC

And featuring DJ Madrid

Arrive early! We expect a packed party.

GBTA badge required for admission

Please remember to drink responsibly. Drinking age in U.S. is 21 or older.

With Business Travel Made Simple, we make business travel easy. For you and for your travellers.

We understand that business travel isn’t always easy. After speaking to businesses like yours, we created a unified end-to-end travel and expense solution, designed on a single platform to minimise your costs and help you manage of your business travel programme.

MAXIMISE YOUR SAVINGS

Spot cost saving opportunities quickly. Our unified platform offers accurate forecasting and visibility of spend BEFORE and AFTER travel. It helps you see what your travellers are spending, meaning you can make informed decisions to set spending limits and optimise your business travel policy.

MAKING COMPLIANCE EASY

Eliminate travel and expense separation. We provide one place where all business travel and related expenses can be easily managed. Door-to-door booking via our online booking tool means you have sight of total trip activity and a smart graphical timeline to help you keep track of compliance and spending.

EXCEPTIONAL CUSTOMER SERVICE

Put your travellers at the heart of the business travel experience with intelligent caller ID and designated support at their fingertips or just a phone call away 24/7. Proactive disruption management also anticipates your travellers’ needs and gets them where they need to be with minimal fuss.

DUTY OF CARE

Tools configured to your policy help locate your travellers, to identify where they are in case of disruption in their journey. Plus, we offer support with destination-specific advice, especially in emerging regions where your travellers may need extra guidance.

INSIGHTS AND REPORTING

See a clearer picture. And act decisively.

Knowledge is power. And our analytics and reporting products deliver through robust data, insights, and benchmarking so you can clearly understand your entire travel program— including your carbon footprint.

DUTY OF CARE

Tools configured to your policy help locate your travellers, to identify where they are in case of disruption in their journey. Plus, we offer support with destination-specific advice, especially in emerging regions where your travellers may need extra guidance.

A tool built for you and your team:

1

HOME

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2

AUTHORISE

Authorise spend requests with pre-and post-approval.

3

REPORTS

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4

PURCHASE

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5

RECONCILE

Authorise spend requests with pre-and post-approval.

6

SETTINGS

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7

SPEND

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USERS

Authorise spend requests with pre-and post-approval.

HOTEL MONITOR

Did you know Europe is experiencing a hotel development boom?

Our latest Hotel Monitor report examines how the region is responding to traveller demands despite an uncertain global economic outlook.

ACTE WHITEPAPER

Do your travellers demand a consumer experience when using your OBT?

They aren’t alone. In this whitepaper we’ve partnered with ACTE to explore the issues, concerns, and objectives around online booking.

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