Welcome to Amex GBT chat on Slack! We empower customers of American Express Global Business Travel (Amex GBT) by providing global access to booking and/or trip information, and live servicing right on your favorite platform for communication at work.
We focus on the details, so you can focus on the reason you are traveling – and on getting enough rest during your journey. Whether you are booking complex international trips with many connections, or simply trying to keep track of flight, hotel, car, and rail details without the need for paper itineraries, Amex GBT chat on Slack is your partner in all things travel.
Simply use Slack to connect with a travel counselor to manage your business trips – without ever switching platforms. You can book, cancel, and change your trips on Slack or use it to ask our travel counselors for any other type of assistance.
Once you send a message on the Amex GBT Slack app, our highly trained travel counselors get notified, join the conversation, and chat with you to take care of your request.
Amex GBT Slack app install guide
If you haven’t installed Slack already, download it from https://slack.com. Once you have set up an account and are logged in, click on the “Add apps”’ button in the menu on the left.
